Practical Training
for the
21st Century

Practical Support
for Busy Managers

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Tax & Finance
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People Skills
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Operations 
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Management
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Subjects
The Receptionist as Salesperson Introductory (6) Supervisory (6)
Person to Person Selling Introductory (12) Supervisory (12) Managerial (12)
Customer Care & Service Introductory (9)  Supervisory (9) Managerial (9)
>Presentation Skills Introductory (3) Supervisory (3) Managerial (3)
>Negotiation   Introductory(6) Supervisory (6)  Managerial (6) 
>Conflict Resolution  Introductory(6) Supervisory (6)  Managerial (6) 
Managing a Sales Team Supervisory (12) Managerial (12)
>CRM Software Supervisory (6) Managerial (6)

For more information on Operations topics, double click on the title of the course. 
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Last Updated: 30th December 2004